Terms & Conditions
1) We hope you are really happy with your purchase. However, if for any reason you are not completely satisfied with our product simply return it within 14 days of receipt for an exchange or for a full refund.
2) BEFORE returning the product please contact us advising us whether you require an exchange or refund. On agreement customers may then return products in its original packaging within 3 days in an unused and perfect condition. Return shipping will not be reimbursed.
3) To qualify for a refund the goods MUST be unused and in a re-saleable condition. Once the goods have been inspected by us we will refund the amount to the original credit card details within 28 days.
4) If you find any of our goods are damaged or the wrong product was supplied as a result of our error, return the unused goods and according to your instructions we will either exchange them or reimburse the cost of the item and the delivery charge.
5) When returning items we recommend you obtain a certificate of posting, as we cannot accept responsibility for parcels lost in transit. Please pack items suitably to prevent damage in transit and in its original packaging. Please include your name, address, order reference number, reason for the return and the action you would like us to take with the return.
6) If an item has been made specifically to the customer's specification this item is NOT eligible for return or for a refund unless the reason for the return is as a result of our error.
We have taken great care in compiling the content of this site. However, we can accept no liability for any inaccuracy, error or omission. We also cannot accept any responsibility or liability for any damage or injury to persons or property arising from the use of any ideas or instructions contained on this site.
There is nothing we love more than a happy, satisfied customer and we are obsessed with providing great customer service. We want you to be thrilled with your order and we hope you would like to shop with us again.
We will always try our very best to help with any issues you may have with ordering or with any of our products. Please do not hesitate to contact us if you need any assistance. If you are happy with your order, we would love to know.
We accept payment via Stripe.
We offer FREE UK trackable shipping and always pack our orders with lots of love and care using recycled, recyclable or biodegradable materials wherever possible. All our items, except special instruction orders/custom orders, will be shipped within 24-48 hours except on Saturdays, Sundays and UK public holidays. Shipping prices for international orders will be advised accordingly.
Please note that Beautiful Bandanas are not responsible for customs fees/VAT/taxes/duties for orders shipped outside of the U.K.